outlook 365 for mac keeps asking for password

Outlook 365 for Mac Keeps Asking for Password: Causes and Solutions

Are you tired of Outlook 365 on your Mac asking for your password repeatedly, even though you're certain it's correct? This frustrating issue can be caused by a corrupted Keychain Access program. In this article, we'll explore the reasons behind this problem and provide effective solutions to help you resolve it.

For those who may not know, Keychain Access is an inbuilt program on Mac that stores login information for various applications, including email accounts like Outlook. When this program becomes corrupted, it can lead to issues with password authentication, resulting in the repeated prompt for a password.

To better understand why Outlook keeps asking for your password, let's dive into some possible causes:

1. Corrupted Keychain Access: As mentioned earlier, a corrupted Keychain Access program is often the root cause of this issue.

2. Incorrect login credentials: It's possible that you've entered incorrect login credentials, which can trigger the repeated prompt for a password.

Now, let's move on to some effective solutions to help you resolve this issue:

1. Restart your Mac: Sometimes, a simple restart can resolve the issue. Try restarting your Mac and see if Outlook continues to ask for your password.

2. Clear Keychain Access data: Corrupted Keychain Access data can cause issues with password authentication. To clear Keychain Access data, follow these steps:

* Open Keychain Access on your Mac.

* Select 'Keychains' in the top menu bar and choose 'Login.'

* Find the email account associated with Outlook and select it.

* Click 'Edit' and then 'Delete Item.'

3. Reset Keychain Access: If clearing Keychain Access data doesn't resolve the issue, you can try resetting the program:

* Go to System Preferences > Users & Groups.

* Select your user account and click 'Login Options.'

* Click 'Reset' next to 'Reset Passwords' or 'Reset Security Questions.'

4. Check for software updates: Ensure that your Mac is running the latest version of macOS and Outlook.

5. Contact Microsoft Support: If none of the above solutions work, you may want to contact Microsoft Support for further assistance.

By following these steps, you should be able to resolve the issue of Outlook 365 on your Mac asking for a password repeatedly. Remember to keep your Keychain Access program up to date and clear any corrupted data to prevent this issue from occurring in the future.

Outlook 365 for mac keeps asking for password